Returns - Product Listings

RETURNS

  • For non faulty items, return postage is at the buyers expense, though a full refund on the item cost will be given. Refunds will be given on all items within 7 days of receipt, subject to them being in an unused condition.
  • For faulty items, items can be returned to us using our Tracked Returns service: http://www.royalmail.com/track-my-return/create/4250
  • A collection can be then organised using this link: https://send.royalmail.com/collect/youritems
  • For faulty items, refunds will not be issued under any circumstances should the items not be returned to us.
  • For faulty items we exercise the right to offer a replacement or full refund.
  • Items are no longer eligible for return after 7 days of purchase and are considered final sale.
  • Refunds are credited to the original form of payment.
  • Any fees associated with shipping will not be refunded (unless the item is faulty). We reserve the right to charge a £5 fee to cover our outgoing postage and packing costs for non faulty items.
  • Threats of negative reviews in order to push for refunds or other outcomes will not be tolerated under any circumstances and will negate any offer for a replacement or refund.
  • Please return all items to:- Spice Kitchen, 9 Skyhawk Avenue, Liverpool, L19 2QR