FREE UK SHIPPING ON ALL ORDERS OVER$14.95
Relax and indulge...
That's why Spice Kitchen has explored the planet to discover what we believe is the finest quality cacao powder.
How to enjoy
All you need to do is mix it up and drift into chocolately heaven.
Just stir up 25g per person with hot milk.
Take your time to devour this delicious drinking chocolate.
Available to enjoy as a traditional Hot Chocolate, or try our delightful Gingerbread blend or Chai Spiced blend!
Awards
Multiple Gift of the Year Awards:
The Gift of the Year awards are the most highly respected industry accolades, aimed at recognising the best products, talent and inspiration in our industry each year. We were touched and humbled that Spice Kitchen was awarded Gift of the Year in 2022 for our Indian Spice Tin with Silk Sari Wrap, the second time this product has won the award.
Multiple Great Taste Awards:
We won a whopping 13 Great Taste Awards in 2023 for our range of Signature Spice Blends. Previously, we have won awards for our Garam Masala, and Chai Hot Chocolate in 2015, 2017 and 2021 respectively. Great Tastes Awards are the acknowledged benchmark for fine food and drink. It has been described as the ‘Oscars’ of the food world. Quite simply, the Great Taste logo is the sign you can trust when buying food and drink.
Winners of BBC Good Food Show Producers Bursary Award:
Awarded to outstanding producers of excellent British Speciality foods. Spice Kitchen also Featured on the BB1 Hairy Bikers show where they used Spice Kitchen spices to cook their favourite food.
SHIPPING
- We pride ourselves on quick dispatching and aim to ship the same day where we can.
- We operate a strict midday cut-off for all orders
- All delivery options operate on weekdays only, so all orders placed on a Friday will be delivered on a Monday at the earliest. We don't offer Saturday or Sunday delivery options or an option to collect.
- We offer free shipping to all UK destinations on all total orders over £14.95. This is normally by Royal Mail 2nd Class for items up to 2kg and takes 3 - 5 working days (if there is no strike action or other national delay taking place)
- A tracking number is provided by Royal Mail but it does not provide information en route. It only gets scanned before orders are delivered, held at depot due to non delivery or returned to us if the address is incorrect.
- International delivery is calculated after purchase on a case by case basis. We have a placeholder £20 shipping charge however we may be in touch after purchase with an updated shipping cost.
- We offer an expedited £1.06 1st class Royal Mail service which normally takes 1-2 working days (again, if there is no strike action or other national delay taking place)
- We do also offer a £7.54 next day courier service with Royal Mail and Parcelforce.
- From time to time, we do make mistakes and miss your express shipping options, and also fall out of stock after you have placed your order. We will try and refund you for any extra shipping on these occasions or in full as soon as possible.
- For international orders, buyers are liable for all import taxes, custom charges and VAT for international orders, and also for any orders returned to us after non collection or customs refusal. Failure to do this may result in items not being requested to be released, destroyed or further legal action.
RETURNS
- For non faulty items, return postage is at the buyers expense, though a full refund on the item cost will be given. Refunds will be given on all items within 7 days of receipt, subject to them being in an unused condition.
- For faulty items, items can be returned to us using our Tracked Returns service: http://www.royalmail.com/track-my-return/create/4250
- A collection can be then organised using this link: https://send.royalmail.com/collect/youritems
- For faulty items, refunds will not be issued under any circumstances should the items not be returned to us.
- For faulty items we exercise the right to offer a replacement or full refund.
- Items are no longer eligible for return after 7 days of purchase and are considered final sale.
- Refunds are credited to the original form of payment.
- Any fees associated with shipping will not be refunded (unless the item is faulty). We reserve the right to charge a £5 fee to cover our outgoing postage and packing costs for non faulty items.
- Threats of negative reviews in order to push for refunds or other outcomes will not be tolerated under any circumstances and will negate any offer for a replacement or refund.
- Please return all items to:- Spice Kitchen, 9 Skyhawk Avenue, Liverpool, L19 2QR
Customer Reviews
Based on 3 reviews
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