FAQS

We hope that our site answers any questions you may have, but just in case, here's a few FAQs - if we still haven't answered your questions, please do get in touch.

 

Q: How can I buy replacement spices or teas for my tin?

All of the spices and teas, and many more, can be purchased as individual packets on our website

Q: How long will the spices keep?

As long as you keep the spices out of direct sunlight and away from heat, we advise using them within 12 - 24 months to ensure they are at their optimum quality

Q: How do I start to use the spices and spices mixes in my tin?

On our website we have included lots of recipes and ideas for using our spices in a variety of recipes; we are very happy to offer ideas and support at any time.

 

Q: Where are your products from?

We carefully source all of our spices, teas and salt from all over the world, but make all the blends in house.

Q: Are they gluten free?

Yes they are, all of our products are 100% gluten free

Q: Where do I add a discount code?

At the checkout page. 

Q: Can my discount code be applied later?

Sorry the discount code has to be applied at checkout only and cannot be changed/amended once the order has gone through.

Q: Will my order fit through the letterbox?

This will depend on what you have ordered; our spice refills will but sadly one of our wonderful spice tins will not fit through the letterbox.

Q: How quickly will I receive my order?

For all information regarding deliveries please visit https://www.spicekitchenuk.com/pages/returns

Q: Do you deliver outside of the UK?

For all information regarding overseas deliveries please visit https://www.spicekitchenuk.com/pages/returns

Q: Do your products contain nuts?

No

Q: How should I store my spices?

It is best to store spices in a cool place in your kitchen, out of direct sunlight and preferably not in a cupboard next to the oven.

Q: Are your products suitable for pregnant women?

Yes all our products are suitable throughout pregnancy. As a general rule just ensure that all meat and fish is well cooked through. 

Q: Where are your products made?

We're very proud that all our spices, spice blends and teas are freshly blended, measured and packed right here in the UK in our family production kitchens. 

Q: What happens if my order arrives damaged or faulty?

We aim to satisfy all our customers. In the unlikely event that your product(s) arrives in a damaged/faulty condition please contact us immediately.